Town Hall: 1280 Titus Avenue • Rochester, NY 14617 | (585) 467-8840

Police Department

Scott Peters
Chief of Police
Irondequoit Public Safety Building
1300 Titus Avenue

Dial “911” for Emergencies

> Executive Order 203: NYS Police Reform and Reinvention Collaborative

> IPD Community Survey


> General Order 315 (Use of Force)

> S.M.A.R.T. Camera Project

> "Six Pillars of 21st Century Community Policing" – IPD REPORT TO THE COMMUNITY – NOVEMBER 2019

> Complaint Against an Officer Form

The Irondequoit Police Department is the second largest town police force in Monroe County, New York. The officers of the Department protect and preserve the rights of the citizens and property owners of the town. The Department provides these services through the Road Patrol, Community Services Unit, and Investigative Services, all with the support of civilian staff. The officers of the Department provide proactive enforcement of all of the laws of New York State, the Town of Irondequoit, Monroe County and the United States. The Irondequoit Police Department is accredited by the New York State Department of Criminal Justice Services, Office of Public Safety.

Who to Contact

Scott Peters, Chief of Police2315
Katie Palermo, Assistant to the Chief2315
Internal Affairs2315
Captain Jessica Franco, Investigative Operations2453
Captain Mark Jesske, Road Patrol Operations2308
Victoria Waheibi, Records Office Manager2311
Officer Jonathan Lawton, Community Engagement Unit Supervisor2290
Mary Beth Egeling, Crossing Guard Coordinator2236
Technician’s Unit Supervisor, Sgt. Jason Murphy2210
Property Clerk's Office2260
Impounded Vehicle Inquiries2200
Requests for Crime Reports2200
Requests for Accident Reports2300
Impound Lot Inquiries-Cristo Towing
1301 E. Ridge Rd. (rear)
IPD Fax585-342-3655

Message from the Chief

As your Chief of Police, I would like to take the opportunity to introduce the Irondequoit Police Department to all our new residents.

The police department is located in the Public Safety Building at 1300 Titus Avenue, behind the Town Hall. The department provides police services in Irondequoit 24-hours-per- day, 7-days-per-week. To request a police officer for both emergency and non-emergency services, dial 911.

The police department consists of 51 officers, which includes uniformed officers, investigators and command staff.

The members of the IPD practice the philosophy of Community Policing. This philosophy promotes a strong partnership between residents and their police department. It is based on the premise that both the police and the community must work together as equal partners to identify, prioritize and solve problems such as crime, fear of crime in neighborhoods with the goal of improving the overall quality of life in your neighborhoods and in the community of Irondequoit.

The organizational structure of the Irondequoit Police Department consists of the Patrol Division, Criminal Investigation Unit, which includes juvenile investigations, Community Service Unit, and the Administration-Records Division.

The Irondequoit Police Department provides all of the police services for the Town of Irondequoit. Assistance is received from county, state and federal law enforcement agencies when needed.

Police reports such as incident, accident, stolen and lost property are kept on file at the Public Safety Building. Copies may be obtained Monday-Friday 8 AM-4PM at a fee of $ .25 per page.

Police record checks may be obtained for a fee of $ 10.00. A waiting period of five business days is required.

Property which is turned into the police department or obtained through an investigation may be released Monday-Friday 8:30AM - 3:30PM. (Appointment recommended)

This property may consist of lost and found, stolen or confiscated items. The property clerk can be contacted at 336-6000 ext. 2260.

Police Department Division Supervisors:

Captain Jessica Franco - Investigative Operations
585-336-6000 ext. 2453 
Fax: 342-5699

Captain Mark Jesske - Road Patrol Operations
585-336-6000 ext. 2308 
Fax: 342-5699

Community Engagement Unit Officer Jonathan Lawton
585-336-6000 ext. 2290 
Fax: 342-3655

Records Officer Manager Victoria Waheibi
585-336-6000 ext. 2311
Fax: 342-5699

Email our Tips Line at    This is monitored by our Criminal Investigations Unit.

The Irondequoit Police Department is a New York State accredited agency. 

As your Chief of Police, I encourage you to call the police when you see something suspicious or questionable in your neighborhood. Your participation is essential, and we must work together to solve community problems and keep Irondequoit a great and safe place to live.

Copies of our annual report are on file at the Irondequoit Public Library. 

Scott Peters
Chief of Police
585-336-6000 ext. 2306

Our Commitment to Community Policing

Police Chief Scott Peters

The Irondequoit Police Department practices community policing.  Click here to visit the Community Engagement Site.

Community policing reduces the difficulty and stress of the law enforcement function. Without the spirit of cooperation between community and police, very little progress can be made to improve either police service or police relations with the public.

Police work is -- and always will be -- about people. Since the first foot patrol pounded the pavement, it has always been a “people” business. Community policing leads to a spirit of understanding and cooperation between police and the public.

Community-policing helps the public understand that police officers are not mere automatons -- writing tickets, enforcing the law, and preserving order. Police officers are also human beings who go home at the end of their shifts and function within the community just like the public they serve. 

Community-policing policies help bridge the divide. Police officers who emerge from their vehicles and engage the public get to know citizens, and citizens get to know them.

The Irondequoit Police Department firmly believes that it is in our police officers’ best interest to establish a relationship with members of the community. When the complainant is encountered as a fellow citizen -- with the same hopes, fears, and desires for a peaceful, law-abiding community -- then police officers can have a sense of investment and fulfillment in performing their duties.

Community policing makes police work safer, more efficient, and, most important, more rewarding. It is not “Us and Them,” it is “We”.

It appears that community policing as both a philosophy and a practice is here to stay. Our community policing program changes the paradigm from one in which the police are the experts to a model in which the police and community work together to identify, prioritize, and solve problems that affect the quality of life in our community.

Personnel Complaints

Complaints may be filed with a police supervisor at any time.

The complainant will be asked to complete a “Report of a Complaint Against an Officer” form.

House Checks

In keeping with the philosophy of the Irondequoit Police department to promote a strong partnership between the residents and their police department, we offer a program that authorizes the police department to check your house while you are away.

In order to take advantage of the program, please fill out the house check form. You must return the form in person to the Irondequoit Police Department - photo ID will be required in order to protect you and your property.

A house check includes an officer walking the perimeter of your house while you are away and checking the windows and doors to ensure that they are locked. If you have any questions about this service please call 585-336-6000 x 2300 or 585-336-6000 x 2201.

 Sex Offender Registry

Irondequoit logo

1280 Titus Avenue
Rochester, NY 14617

Business Hours:
Monday - Friday
8:30am - 4:30pm

Town Hall:    (585) 467-8840

Police Dept: (585) 336-6000

Copyright ©2023 Town of Irondequoit - All Rights Reserved