Town Hall: 1280 Titus Avenue • Rochester, NY 14617 | (585) 467-8840
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Coronavirus Update: 3/30

Date Posted: March 30, 2020


Effective 10AM on March 17th, the Town of Irondequoit is in a State of Emergency.

A State of Emergency has been declared for the Town of Irondequoit, effective 10AM Today (March 17th). This will allow Town Government to respond to the COVID-19 outbreak in the most efficient manner possible, particularly as it relates to the procurement and delivery of necessary goods and services.

Unlike past emergency declarations issued during major weather events, or after our DPW Fire in 2017, there are no accompanying Town emergency orders that require the community's compliance. This declaration does underscore the need for our community to obey the various State emergency orders that have been issued by the Governor, as well as the President's advisories issued yesterday, relative to social distancing.


Effective 4:30 PM, March 18th, all Irondequoit Town offices will be closed to the public, until further notice. The Town has, for the past three days, attempted to sustain an adequate level of service to residents. However, given the County Executive Bello’s plea to residents of our community to stay indoors unless it is essential, we must set an example in the wake of this unprecedented public health crisis.

We will attempt to continue to provide a certain level of service during this time for our constituents, as long as it does not require a face-to-face interaction.This differs by Town Department. Again, non-emergency Town business will be conducted by phone or email for the time being.

TOWN CLERK (336-6045 –

Residents wishing to make their quarterly tax payments are encouraged to mail them (Irondequoit Receiver of Taxes, 1280 Titus Ave, Rochester, NY 14617) or utilize the drop box outside of Town Hall, which is checked regularly. You will be sent a receipt of payment promptly. Unfortunately, our Town Clerk will no longer be processing passports or marriage licenses until further notice.

POLICE 9-1-1 –

Residents requiring non-emergency services from the Irondequoit Police Department should call 9-1-1 or email at We will be restricting walk-in access to the Department out of an abundance of caution to protect the health of our first responders.


In the interest of the safety of our residents, our building inspector and Fire Marshall are still working. We are making a concerted effort to still review building plans remotely, especially if residents are looking to do home improvement projects while confined to their homes.

Building Permit Application Process While Town Hall is Closed to the Public:
The Town is accepting applications for building permits via e-mail. For more information on the application process, please e-mail You will receive information on the forms and supporting documents required for your specific building project.

Building Inspections While Town Hall is Closed to the Public:
The Building Inspector and Fire Marshal’s office are still conducting required inspections. Construction is deemed an essential service.

Please contact the building inspection line at (585) 336-6072 to schedule your inspection on any open building permits. Inspections by the Office of the Fire Marshal should be requested via e-mail at

To protect the health and safety of town staff, we kindly request that you reschedule inspections if anyone on the premises is in quarantine or is not feeling well.

ASSESSOR (336-6055 –

Until we receive an indication that the state may be pushing back the May 1st deadline for the Town to file its tentative tax roll, our Assessor’s office will be working to provide that essential service.


The DPW is operational, however, we will be restricting access to the facility. Reports regarding infrastructure or requests for service may be made 336-6090. Those requiring highway permits and other licenses issued by the DPW must call or email. No person-to-person interaction will occur.


Upon an order from the NYS Chief Administrative Judge, the Irondequoit Town Court is closed until further notice. Deadlines for payment of fines will be adjusted accordingly.


The Town’s Senior Center at Pinegrove is closed, until further notice. We have begun home delivery of lunch for regular patrons. Residents should call 336-6040 with questions.


Once again, the Pinegrove Senior Center – which houses our Recreation Department- is closed. Effective immediately, Recreation programming is suspended. Refunds will be provided. We are still accepting registration for future programming, however, cannot guarantee they will occur as scheduled. Once again, refunds will be issued for cancelled programs. Those making reservations are encouraged to do so online ( or by calling 336-6070. If you want to make a payment, we encourage you to do so online utilize the drop box outside of the Senior Center.

All town playgrounds are currently closed. Our parks, athletic fields and areas around playgrounds are still open, but residents should practice safe social distancing. Please note that this policy will also apply to all school facilities as well.


NYS Executive Order 202.6 was recently updated to further limit the type and extent of construction activities allowed to continue as “essential business.” At this time, the Town will continue reviewing any incoming permit applications and/or inspecting ongoing projects that conform with the updated Executive Order.

Any construction deemed non-essential must be suspended until the Executive Order is lifted or modified. No new permits for non-essential construction will be issued until the corresponding work is allowed to be performed.

The full list of essential services is available via this link.

The section regarding construction reads as follows:

9. Construction

  • All non-essential construction must shut down except emergency construction, (e.g. a project necessary to protect health and safety of the occupants, or to continue a project if it would be unsafe to allow to remain undone until it is safe to shut the site).
  • Essential construction may continue and includes roads, bridges, transit facilities, utilities, hospitals or health care facilities, affordable housing, and homeless shelters. At every site, if essential or emergency non-essential construction, this includes maintaining social distance, including for purposes of elevators/meals/entry and exit. Sites that cannot maintain distance and safety best practices must close and enforcement will be provided by the state in coordination with the city/local governments. This will include fines of up to $10,000 per violation.
  • For purposes of this section construction work does not include a single worker, who is the sole employee/worker on a job site.


An important announcement for those who pay their property taxes in installments:

County Executive Bello has issued an Emergency Order delaying the due date of the third installment of real property taxes. The third installment will now be due April 30, along with the fourth installment if you choose to make one. Third installment payments made on or before April 30th will not accrue interest additional to that which would have otherwise accrued as of March 1st.

A reminder that the Town Clerk's office is closed until further notice. You may may mail your tax payment (Receiver of Taxes, 1280 Titus Ave, Rochester, NY 14617) or leave it in the drop box in the rear of Town Hall. You can also pay online at (Please note the County will be absorbing the user fee for online payments).


As the duration of this crisis is still not certain, we continue to be concerned with ensuring all residents have access to nutritious food.

The Irondequoit Community Cupboard is always here to help. They are always in need of donations as well. For more information about how you can pick-up food or donate, please call 336-9107 or visit

EAST IRONDEQUOIT: With school being postponed, our districts are working to ensure continuity of meal service to students. All six schools in East Irondequoit will be open for breakfast from 8am-10am and for a “grab and go lunch in a “grab and go,” from 11am – 1pm. These meals are free to anyone under the age of 18. Adult meals are also available or a small charge. Visit for more information.

WEST IRONDEQUOIT is also offering free breakfast and lunch to students at 6 different sites which will be operating on a drive-thru model. These are staggered by grade level so we ask you visit for the complete schedule.


Effective immediately, we are closing all Town playgrounds.

Our parks, athletic fields and areas around playgrounds are still open, but residents should practice safe social distancing.

Supervisor Seeley has spoken with both school superintendents and this policy will apply to school facilities as well.

Residents may enjoy the outdoors and soak in the sunlight when present, but do so responsibly and keep a safe distance!


Planning Board — Monday, March 23rd—CANCELLED

Zoning Board of Appeals—Monday, April 6th—CANCELLED

Refuse District Info Session—March 24th—CANCELLED

Senior Health Exposition— April 9th—POSTPONED, to be rescheduled


We have been in touch with the three waste haulers doing business in Town, and informed them of their need to work together in case one is no longer able to operate. Garbage collection is an essential public health service and must remain in operation. We thank our waste haulers in advance for working together. If there is an interruption in service and is not resolved by your waste hauler, please call DPW at 336-6033.

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1280 Titus Avenue
Rochester, NY 14617

Business Hours:
Monday - Friday
8:30am - 4:30pm

Town Hall:    (585) 467-8840

Police Dept: (585) 336-6000

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