Wind Storm Resource Page

Warming Stations | Road Closures | Homeowners Insurance

With the the Wind Storm of April 4, 2018 we have created this page as a resource for those affected. The Town was informed by RG&E that their goal is to restore power to 90% of Monroe County by Saturday, April 7th. Please note the additional resources listed on the right of this page.

  • BRUSH PICKUP: Please place debris at street edge. Our crews will be going street by street picking up debris as time allows. At this point we do not have a set timeline for pickup. Town crews have been working hard to clear roadways and sidewalks of fallen trees and limbs. Residents have been helpful in observing and notifying the Town of such obstructions by calling 336-6090 and should continue to do so.
  • HOME DAMAGE: Residents and businesses that sustained property or electrical service damage from the storm are encouraged to call the Building Department at (585) 336-6026 to find out what permit(s) and/or inspections, if any, may be needed for their repairs.
  • SOCIAL MEDIA: Residents are encouraged to follow the Town’s Facebook and Twitter pages for updates.

Warming Stations:

As a result of the prolonged outage, we will be opening the Irondequoit Public Library as a warming station for those affected by the power outage. Residents are invited to warm up, use the free wifi and utilize power outlets to charge devices. The library will be open:

  • Thursday, April 5 - 10AM to 9PM
  • Friday, April 6 - 10AM to 9PM (extended hours)
  • Saturday, April 7 - 10AM to 9PM (extended hours)

Road Closures:

As of Thursday, April 5 at 6:05PM all roads previously closed due to downed wires have been opened:

  • Bayton Road - NOW OPEN
  • Bay Front South Lane - NOW OPEN
  • Glen Haven Road - NOW OPEN
  • Pinewood Trail - NOW OPEN
  • Wisner Road (From Fairlea Drive north to the park) - NOW OPEN
  • Tietenberg Ave - NOW OPEN
  • Whipple Lane (at Nile) - NOW OPEN

Homeowners Insurance Information:


  • First and Foremost, ensure the safety of yourself and any other individuals in or around the property. Contact the local authorities; police, fire, etc. and follow any instructions provided.
  • Once the structure is properly secured by emergency personnel, you should contact your insurance provider as soon as you are able.

Each provider and policy is different, so be sure to speak with your provider directly to identify the proper procedures for successfully completing a claim.

However, the New York State Department of Financial Services does suggest some best practices for the following situations:

If you are unsure of the contact number for your insurance provider, the following may be helpful: List of Insurance Company Contact Phone #s (this list may not be comprehensive – reference materials from your insurance provider for the most accurate information)